Policies

Shipping:

Pre-Order fabric orders will ship within 6-8 weeks from the end of each round. Retail fabric orders will ship within 3-5 business days. Your fabric will either be shipped via USPS or UPS depending on the size/weight of your order. All tracking details and information will be sent to the email associated with your order as soon as your label is printed. 

Refunds/Exchanges:

Due to the pre-order and custom nature of our products, we do not offer returns or exchanges once your order has been placed. However, if you have any issues or concerns after placing or receiving your order, do not hesitate to reach out to us and we will do our best to work with you in order to correct any issues.

If you need to contact us for any reason, you can use the Contact Form HERE or you can email us at sophieraefabric@gmail.com